Insatiable
Me: “One tall cappuccino!”
Customer: *picks up drink, opens lid and looks inside* “Excuse me. There’s a lot of room in here. The top is nothing but foam.”
Me: “Yes, that’s what a cappuccino is. It’s basically the same thing as a latte but with more foam.”
Customer: “I don’t get you guys. You guys make me think I’m buying more by calling a small drink a tall, and now you just fill my drink up with foam.”
Me: “I’m sorry. If you’d like, I could just get you a latte.”
Customer: “No, that’s alright but I will take a passion tea lemonade.”
(I do her order and she comes back.)
Customer: “WHY IS THERE SO MUCH ICE?! F*** YOU GUYS AND YOUR RIP OFF DRINKS!”
(Customer storms off with the drink and chucks it at the window outside.)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.