Customer: “Whenever I try to print my statement from your website, it always comes out really light. I don’t have this problem with other websites. Are you guys out of ink?”

Me: “No. Are you using your home computer?”

Customer: “Yes. I already called the ink cartridge company. They said it’s not their fault.”

Me: “Well, if you’re trying to print at home, it’s a problem with your home computer. Our printers are working just fine.”

Customer: “So, you’re not out of ink?”

Me: “No. Maybe you should have someone look at your computer’s settings.”

Customer: “Should I call the ink cartridge company again?”

Me: “I don’t think that will fix it.”

Customer: “Okay. I’ll call the ink cartridge company again. Thanks! Bye!”