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  • Information Underload

    | Seattle, WA, USA |

    Me: “Okay, ma’am, just slide your card and either select credit or enter your PIN.”

    Customer: “It says credit. This is a debit.”

    Me: “I know, ma’am. Just enter your PIN for debit.”

    Customer: “But it says credit!”

    Me: “I know, just put in your PIN like on any debit machine.”

    Customer: “But the button on the screen says credit!”

    (Seeing no end to this conversation, I put my hand over the screen and block her view of it.)

    Me: “Okay, now enter your PIN.”

    (She does so, and not surprisingly her groceries are paid for.)