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    Indiscriminate Discrimi-Nation

    | Chicago, USA | Bigotry

    (I work in a call center as a supervisor. I overhear this conversation.)

    Representative: “Thank you for holding. This is [Pakistani name]. How may I help you?”

    Customer: “I’m sorry, what is your name?”

    Representative: “[Pakistani name], sir.”

    Customer: “Where are you located?”

    Representative: “In Chicago, sir.”

    Customer: “Are you sure you’re not in India? You sound like you’re Indian.”

    (Note: the rep was born and raised in Chicago and is the son of an English father and Pakistani mother. He has no accent whatsoever.)

    Representative: “Sir, I am certain we are in Chicago.”

    Customer: “I want to talk to an American! I don’t want to talk to someone in India.”

    Representative: “Sir, I was born and raised in the US. My parents are English and Pakistani, not Indian.”

    Customer: “I want to talk to someone in America!”

    Representative: “Sir, again I can assure you: you are talking to an American in America.”

    Customer: “I WANT TO TALK TO AN AMERICAN!”

    Representative: “Sir, I am an American.”

    Customer: “I know you people are in India! I’m complaining to my company that they outsourced us to you!” *hangs up*