Inconvenience Saves The Day

| London, UK | Uncategorized

Me: “Thank you for calling **** Pay Per View, this is **** speaking. How can I help you?”

Customer: “Uh, yeah…I, uh, used up all my credit, and I need you to give me some more.”

Me: “You can purchase credit on our website, or through the automated system on the phone. Would you like assistance with either of those?”

Customer: *yelling* “NO! WHAT ARE YOU SAYING?! YOU SAYING I’M STUPID?!”

Me: “Um, no…I was just offering to–”

Customer: “WELL, NOW I WANT IT FREE! I DEMAND ¬£20 FREE CREDIT!”

Me: “I can’t just hand out free credit like that, that’s not how it works. If you have a complaint, I can transfer you to that department–”

Customer: “NO!” *suddenly quiet* “Where is your office located?”

Me: “We’re in ****.”

Customer: “RIGHT! I’M GONNA COME DOWN THERE AND F*** YOU UP! I KNOW YOUR NAME, F***HEAD! I’LL F***ING FIND YOU!”

Me: “…”

Customer: “Wait, where is ****, exactly?”

Me: “Um…about an hour out of the city by bus or car.”

Customer: “What?! Really? That far? Nah…I’ll probably leave it so. Thanks anyway. Bye.” *hangs up*