In Case Of Emergency, Use Brain

, | Hanover, Germany | Extra Stupid

(I’m working in the insurance field service. One of many things I have to deal with is containing damages on the telephone.)

Me: “Thank you for calling [insurance company]. How may I assist you?”

Customer: “My house is burning!”

Me: *confused* “Your house is burning?”

Customer: “My house is burning! What should I do?”

Me: “Have you called the fire department?”

Customer: “No, I thought the insurance wanted to see the damage before–” *disconnects*