You… You Ever Heard Of A Menu?
Customer: “Hi, I’d like a churro.”
Me: “I’m sorry, but we don’t serve churros. For desserts, we have caramel apple empanadas or cinnamon twists if you want to try one of those.”
Customer: “No, I don’t want dessert! I want an enchilada!”
Me: “You mean an enchirito?”
(The customer pulls forward without saying anything. I ask a coworker to verify the order at the window because the guy wasn’t making sense.)
Coworker: *at the window* “You ordered a beef enchirito, correct?”
Customer: “NO! I wanted a gordita!”
Question of the Week
Have you ever served a bad customer who got what they deserved?