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    Ignoring The Signs

    | Duluth, MN, USA |

    (Note that I wear hearing aides, but I don’t understand more than one phrase of sign language. However, I do quite well if someone is facing me.)

    Me: “Are you finding everything okay?”

    Customer: “Actually I need some help. I’m looking for–” *turns away while mumbling*

    Me: “Ma’am, can you face me and repeat that? I have a minor hearing problem, and you won’t have to repeat yourself so much if you face me.”

    Customer: “Oh! Would signing be easier?”

    Me: “Actually, I don’t speak a word of sign, so if–”

    Customer: *signs*

    Me: “Ma’am, I actually don’t–”

    Customer: *continues signing*

    Me: “Ma’am, I really don’t understand what you’re saying. If you could please just tell me what you need, I can help you easier.”

    Customer: *still signing and not saying a word*

    Me: *in sign language* “I don’t understand sign language.”

    Customer: “Well, why didn’t you say so?”