(A customer calls on the phone.)

Me: “Hello how can I help?”

Customer: “I need an air filter for my car.”

Me: “Okay sir, what is the model of your car?”

Customer: “It’s red.”

Me: “Okay, so it is red, but what car model is it? Is it a ford or a fiat?”

Customer: “It’s sort of big and red.”

Me: “…I think you should come round to the store and show us the car you need the filter for.”

Customer: “Are you saying I’m wrong? The customer is always right!”

Me: “No, sir. I’m not saying you are wrong…”

(After this, he hung up and parked his BLUE Audi outside the shop and said it was for that car.)