If You Can’t Bear Them, Join Them
Me: “Hi! How can I help you today?”
Customer: “Yeah, I like that little teddy bear with the sweater. How much is it?”
Me: “Well, ma’am, the teddy bear comes with this gift set of fragrance and body wash. It’s $30.”
Customer: “No. Just the bear.”
Me: “Well, ma’am, I have no way to just ring up the bear as it comes with the gift set only.”
Customer: “Then how do I get the bear?”
Me: “Well, you would have to buy this gift set. It’s very popular and only $30.”
Customer: “No, thank you. I’ll just take the bear today. How much?”
Me: “Ma’am, we do have a good deal for the holidays. I can sell you the bear, for only $30, and not only that, but I will throw in this fragrance gift set, just for you.”
Customer: “Thank you so very much, dear!”
This story is part of the American States roundup!
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
