Me: “Thank you for calling **** Orthopedic office. How can I help you?”

Caller: “PUT MY DAUGHTER ON THE PHONE!”

Me: “I’m sorry? This is **** Ortho–”

Caller: “No it isn’t! Now put my daughter on the phone right now! She knows she isn’t supposed to have boys over!”

Me: “I’m sorry ma’am, I think you have the wrong number.”

Caller: “NO I DON’T.”

Me: “Ma’am, I’m afraid–”

Caller: “You better be! I’m on my way home RIGHT NOW and god help you if you’re still there!”

(By this point we have several calls waiting to be answered. My supervisor signals me to transfer the call to them so I can get back to my job.)

Me: “Ma’am, I assure you this is a medical office. Would you like to speak to my supervisor?”

Caller: *dripping with sarcasm* “Oh suuuure! Put me through to your supervisor!”

Supervisor: “Thank you for calling **** Orthopedics, how can I help you?”

Caller: “WHAT?! WHO ARE YOU? WHY ARE YOU IN MY HOUSE?!”

(It took several minutes for my supervisor to get the woman off the phone, after which she called three more times…)