If Dr. Phil Has Hair, I’m A Friggin’ Sasquatch
Customer: “I’m looking for that book by the guy with the hair.”
Me: “The… guy with the hair?”
Customer: “Yeah. I saw it on TV this morning. It has a red cover, I think…”
Me: “What was it about?”
Customer: “Ummm… I think it was about losing weight?”
Me: *making an intuitive leap* “Was it The Ultimate Weight Loss Solution by Dr. Phil McGraw?”
Customer: “That’s it!”
This story is part of our Customers With Super-Vague Requests roundup!
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Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.