Me: “Thank you for calling ****, how may I help you?”

Caller: “Do you guys offer swimming lessons there?”

Me: “Yes we do; our next session starts in 2 weeks.”

Caller: “Do they teach you how to swim in those classes?”

Me: “Um, yes… they’re swimming lessons.”

Caller: “Okay, because I drowned last time I tried to take them.”

Me: “…I’m sorry.”