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    If At First You Don’t Succeed…

    | New Albany, IN, USA |

    (We were trying to troubleshoot a printer than quit working…)

    Coworker: “… go ahead and click on the printer and faxes icon.”

    Customer: “It’s not opening.”

    (My coworker tries it himself, and waits nearly 40 minutes for a window to pop up: it eventually shows 70,916 documents in the queue!)