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Identifiers Are For Life

| Right | November 24, 2011

(Customers can come into the store to buy books, or they can create an account with an e-mail address and purchase books online. The account is your email address and whatever password they choose. A customer and his girlfriend come up the service desk.)

Me: “How may I help you today?”

Customer: “I can’t access my online account.”

Me: “Okay, I can help. What is your e-mail address?”

Customer: “Um…” *stares at the floor*

Me: “Sir? Your email address?”

Customer: *quietly says something*

Me: “I’m sorry, I couldn’t hear you. Could you repeat that please?”

(By now, other customers are waiting for assistance. Suddenly, the customer shouts his email address, loud enough for everyone to hear.)

Customer: “Im-a-whore@[ISP].com!”

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