(My checkout is right at the top of the escalators, with four kids ranging in age from about 7-13 were playing on them.)

Me: “Guys, please don’t play on the escalators, you could get hurt.”

(The kids go away for all of a minute, then return.)

Me: “I asked you to please stop playing on the escalator.”

(A woman emerges from a display a few yards away.)

Customer: “Don’t tell my kids what to do!”

Me: “Ma’am, then please keep them away from the escalators, its dangerous.”

Customer: “Don’t tell me what to do!”

(Just then, one of her little kids falls down the escalator.)

Me: “You were saying, ma’am?”

Customer: *storms off*

Related: I Sense Another Frivolous Lawsuit