Customer: “What does ‘repackage’ mean?”

Me: “It means that an item has been re-packaged.”

Customer: “What does that mean?”

Me: “It means that the item is no longer in the original packaging that it came in. It’s either because it was a return, or because the packaging got destroyed.”

Customer: “What does that mean?”

Me: “It means that we have discounted it for you to compensate for the missing package.”

Customer: “What does that mean?”

Me: “It means that the item is cheaper now than it was originally.”

Customer: “What does that mean?”

Me: “It means that it’s on clearance.”

Customer: “Oh! Why didn’t you just say that?”