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    How To Create Characters

    | Bluefield, WV, USA |

    (A customer calls in to make a payment with his credit card. He is an older man, and is obviously having trouble reading the numbers.)

    Customer: “Let’s see. 1, H–”

    Me: “Sir? Did you say H?”

    Customer: “Yeah. H, 8–”

    Me: “I’m sorry, sir. There are no letters in a credit card number.”

    Customer: “Yeah there are. 1, H, 8, L…”

    (I try, just in case. I receive an error as soon as I type in the letter.)

    Me: “I’m terribly sorry, sir. It won’t accept letters.”

    Customer: “Well try again! 1, H, 8, L, 6…”

    *long pause*

    Customer: “Oh! I have this thing up-side-down!”