Customer: “Excuse me, where is the exit to the street?”

Me: “Take the escalator down to the first floor and go out any of the doors.”

Customer: “Down? I have to go down? But I came in on this floor.”

Me: “Ma’am, this is the 3rd floor.”

Customer: “But I came in on this floor.”

Me: “That’s impossible, this is the 3rd floor. ”

Customer: “Are you sure? I swear I came in on this floor. And you know, the customer is always right. ”

Me: “Unless you scaled the building to get in, I am right on this one.”