(A customer calls about a delivery.)

Me: “Ma’am we can’t guarantee your delivery by any certain time. If you look at the order you’ll see it says estimated delivery date.”

Caller: “I don’t care what it says. All I know is that it says today’s date between 8 am and 5 pm.”

Me: “Ma’am, that was just the estimated date. Your order will be to your house on Monday.”

Caller: “Are you stupid? It has today’s date on it.”

Me: “Is there anyone else in your home that I can speak to about this?”

Caller: “My husband, hang on.”

(She puts husband on the phone.)

Me: “Sir, could you please explain to your wife that the delivery is not guaranteed today? The date on the order is an estimate and it will be there on Monday.”

Caller’s Husband: *yelling at wife* “God d*** can’t you f***ing read! It says estimated date right there. It will be here Monday! Tell the guy you’re sorry for being a dumba**.”

(He puts wife back on the phone.)

Caller: “I’m sorry I didn’t see that. Have a nice night.” *click*