• Raise A Broken Glass To That Employee
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  • August Theme Of The Month: Best. Customer. Ever!

    How Many Ways Can You Say Woof

    | Palm Beach, FL, USA | Uncategorized

    Customer: “Hi, do you work here?”

    Me: “Yeah, can I help you?”

    Customer: “My son is in the hospital because of a car accident, and I want to get him a sympathy card.”

    Me: “I’m sorry to hear that; the sympathy cards are right over here.”

    (The customer goes through the cards for a few minutes, and then comes back to find me at the counter.)

    Customer: “I found a card for him from me, but I also need one from his dog.”

    Me: “His… dog?”

    Customer: “Yes, I want to send him a card from his dog to show him that he cares.”

    Me: “I don’t think we carry sympathy cards from pets. But, we do have blank cards with pictures of dogs on them that you can use.”

    Customer: “No! It has to be a SYMPATHY CARD!”

    Me: “I’m sorry ma’am, we just don’t sell that card.”

    Customer: “Yes you do! I saw one like it just a few weeks ago! I want to see your manager!”

    Manager: “Is there a problem ma’am?”

    Customer: “YES! I need a sympathy card for my son from his dog!”

    Manager: “I’m sorry ma’am, but we don’t carry that type of card.”

    Customer: “Yes you do! I saw it here a few weeks ago!”

    Manager: “I’m sorry, but we’ve never sold that type of card here before. You could fill out a blank card if you like? They’re pretty cheap, and some have pictures of dogs on them.”

    Customer: “Uggghhh!” *throws hand up in the air*