How Cute, You Learned A New Vocab
Customer: “I want this particular size in this particular style of jeans.”
Me: “Well, I don’t see your size out here, so let me check the back.”
(I go to check the stock room, even though I know we’re out.)
Me: “I’m sorry, but we’re all out.”
Customer: “You’re persecuting me.”
Me: “Excuse me?”
Customer: “You heard me; you’re persecuting me.”
Me: “…I can check with the store across town to see if they have what you’re looking for.”
Customer: “Fine.”
(The store across town has a pair of the jeans in question. I ask the customer if she wants to go pick them up; the store will have them on hold for her.)
Customer: “You mean I have to drive all the way across town?”
Me: “Yes.”
Customer: “You’re persecuting me.”
Me: “Well, if you can wait until tomorrow afternoon, we can have the other store ship them and you can pick them up here.”
Customer: “So, you want me to wait an extra day and make an extra trip back here for a pair of jeans.”
Me: “Or drive across town for them today, yes.”
Customer: “You’re persecuting me.”
Me: “…”
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Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
