Me: “[University name], how may I transfer your call?”

Lady: “Yes, my son missed his first day of class and for some reason the class room has changed and he can’t find it.”

Me: “He can come into the computer lab and look up his schedule to verify which room the class is located.”

Lady: “He is on campus right now wandering around and no one is helping him. He is already late for class, and it is your fault. Can you go find him and take him to his class?”

Me: “…we don’t provide those services. He can come look he schedule and then go to class.”

Lady: “Urgh!” *click*