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    Hit A Wall With This Caller

    | WA, USA | Technology, Wild & Unruly

    Me: “Thank you for calling [cellphone company]. How can I help you?”

    Customer: “My cell phone isn’t powering on.”

    Me: “Well, let’s see what’s going on with that.”

    (After troubleshooting the problem turns out to be a warranty issue. Unfortunately, the customer’s warranty has run out.)

    Customer: “Well, is there anything I can do? Don’t I have insurance on my phone?”

    Me: “Yes you do, but the insurance only covers physical damage or a lost or stolen phone.”

    (Suddenly, I hear a load crash over the phone.)

    Me: “What was that?!”

    Customer: “There I was, just minding my own business, when suddenly my wall tried to attack me! My phone, knowing it was about to die, heroically jumped in front of me taking the full force of the wall’s assault. Sadly, it has now broken in half.”

    Me: “Well! Let me get you over to our insurance department while you prepare a Viking funeral for our brave hero!”

    Customer: “Do I actually need to burn it?”

    Me: “No, but it will drive the insurance people crazy!”