His Heart Just Wasn’t In It
(A customer looks like he is in a huge hurry. After five minutes of looking at the menu, he orders a grilled sandwich.)
Me: “It will take a little longer for the grilling.”
Customer: “I only have five minutes.”
Me: “Well, I suggest you not get it grilled because it will take about eight minutes.”
Customer: “I want it grilled and I want it in five minutes!”
(After five minutes of the customer pacing up and down, he comes up to the counter.)
Customer: “I need the sandwich now!”
Me: “Okay, it’s being wrapped up for you sir.”
Customer: “I am a heart surgeon, and I have a critical patient that I’m supposed to be operating on right now! I was supposed to be there a half-hour ago!”
(I give him his sandwich and he hurries out the door. Five minutes later, he rushes back through the door.)
Customer: “I need extra Russian dressing!”
This story is part of the American States roundup!
Question of the Week
Have you ever served a bad customer who got what they deserved?