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    His Definition Of Solid Is Not So Solid

    | PA, USA | Technology, Theme Of The Month

    (I’m on the phone with a customer who is having an Internet connection problem.)

    Me: “Is the light on your modem blinking?”

    Customer: “No.”

    Me: “So, it is solid then?”

    Customer: “Yes. It’s solid, then it’s off, then it’s solid again, then it’s off again…”