He’s Dying – But He Looks Fabulous!
Customer: *calling on the phone* “Hello, I’d like to make an appointment with the groomer. My dog won’t get up and walk around, and every time I touch his leg, he whimpers. I think it may be broken.”
Me: “Well, ma’am, I don’t think the groomer is the best place to take an animal with a broken leg. Your best bet would be to call a vet, and have them look at the animal.”
Customer: “Vets are expensive. A groomer deals with animals as well. Shouldn’t they know everything a vet does?”
Me: “Ma’am, bringing a dog with a broken leg to a groomer is like bringing a kid with a broken leg to a hairdresser. I think a vet would be a much better choice.”
Customer: “Well, I NEVER! That’s the stupidest thing I’ve ever heard.”
Me: “I won’t lie to you; that’s the stupidest thing I’ve ever had to say. You have a nice day.” *hangs up*
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
