Her Wiser Self Is Weeping Right Now
Me: “Ma’am, may I see your ID for your credit card?”
Customer: “Why?”
Me: *points to the back* “Because it says to ‘See ID’.”
Customer: “Oh, right. I wrote that there so you can take it.”
Me: “I still need to see your ID.”
Customer: “Why? I wrote that so you know it’s me.”
Me: “Imagine if someone stole your card, told me they wrote ‘See ID’ and I accepted it?”
Customer: “But that didn’t happen; it’s really my card. Just take it!”
This story is part of the “Customers Who Don’t Know How The World Works” roundup!
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Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
