Customer: “Do you have any Japanese music?”

Me: “Yes, we have quite a large selection.”

Customer: “That’s great. My daughter wanted something by, um, ah…”

(I patiently wait.)

Customer: “Oh, I can’t remember the name.”

Me: “Don’t worry. Take your time. Maybe you could ask your daughter again?”

Customer: “No, I got it. Something like… uterus?”

Me: *pause* “Uterus?”

Customer: “Hang on. I think I’ll call my daughter.”

(The customer walks away, pulling out a cell. She comes back a minute later.)

Customer: “Okay, I got it now. It’s Utada. Hikaru Utada.”