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    Her Logic Isn’t Adding Up

    | IN, USA | At The Checkout, Crazy Requests, Math & Science

    Me: “All right, your total comes to $26.48. Will that be cash, check, or card?”

    Customer: “Card, please.”

    (We finish the transaction. When I hand the customer her receipt, she squints suspiciously at it.)

    Me: “… Um, is something the matter?”

    Customer: “That doesn’t sound right. It’s too high. You must have overcharged me.”

    Me: “Well, let’s take a look at your receipt. This item was about $10, these two were $5, this was $3, and this was $1. And there was sales tax, too. It can add up quickly.”

    Customer: “I don’t believe your math. You overcharged me! This is way too much for what I bought.”

    (I pull out a calculator and add each item’s exact price together. I also calculate sales tax and add that to the total, which comes out to $26.48, the exact amount she paid.)

    Customer: “No, you added wrong! I don’t believe your math!”

    (I add everything again, slower.)

    Customer: “I don’t believe your math!”

    Me: “I don’t know what to tell you, ma’am. I’ve just proved to you that I charged you the correct price. If you’re not happy with your purchases, you can return them here.”

    Customer: “No, I need these things. I’ll take them even though you overcharged me!”