Hello, This Is Pot Calling Kettle
Me: “[College], how can I help you?”
Caller: “Hi, I’d like to apply for your college.”
Me: “Okay, what program?”
Caller: “I don’t know. Whatever.”
Me: “Well, we have course descriptions and an application online.”
Caller: “My computer’s busted. Why is everything online? That’s really inconvenient for me!”
Me: “Well, we can schedule an appointment for you to come in and talk to one of our admissions people.”
Caller: “My truck’s busted. What do you want me to do, walk?”
Me: “Well, I could fax you an application–”
Caller: “Do I sound like someone who has a fax machine at work? Why are you being so difficult?!” *click*
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Question of the Week
Have you ever served a bad customer who got what they deserved?