Me: “*** College, how can I help you?”

Caller: “Hi, I’d like to apply for your college.”

Me: “Okay, what program?”

Caller: “I don’t know. Whatever.”

Me: “Well, we have course descriptions and an application online.”

Caller: “My computer’s busted. Why is everything online? That’s really inconvenient for me!”

Me: “Well, we can schedule an appointment for you to come in and talk to one of our admissions people.”

Caller: “My truck’s busted. What do you want me to do, walk?”

Me: “Well, I could fax you an application–”

Caller: “Do I sound like someone who has a fax machine at work? Why are you being so difficult?!” *click*