(A patient comes in for a follow-up. I check their insurance card for charges.)

Me: “It seems that you have a $25 charge. You can pay that in cash, check, or credit card.”

Patient: “I don’t have charges anymore.”

Me: “Oh, did you get a new insurance company?”

Patient: “No, I just don’t have charges anymore.”

Me: “Do you have a new card that reflects that change? If not, I’m required to collect your charge. Then, if it turns out you don’t have one, we will refund it to you.”

Patient: “No, I don’t have a new card. But President Obama says I don’t have to pay.”

Me: “The president told you that you don’t have to pay?”

Patient: “Yeah. He says that Americans get healthcare for free now.”

Me: “Oh, I understand now. However, I think you’ve misunderstood. The Healthcare Bill doesn’t eliminate charges except for preventative, and doesn’t make healthcare free. It just restructures some health insurance policy and such. And it hasn’t gone into effect yet. So, you still have a charge.”

(She reluctantly pays her charge.)

Patient: “Expect to hear from President Obama about this. And don’t expect any sympathy either when he gives you the chair.”

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Health Care(less)