Customer: “I’d like to add my son to my policy.”

Me: “Okay, what’s his full name as it appears on his license?”

Customer: “Johnathan James Kai’hoalaloai’u Johnson.”

Me: “Can I have you spell the middle name for me?”

Customer: “Which one? He has two middle names.”

Me: “Not James.”

Customer: “K-a-i-h-o, um, a-l, wait. What did I say so far?”