Me: “Thank you for calling [university] admissions. How may I help you?”

Caller: “Hi. I’d like to register my daughter for a campus tour and info session.”

Me: “Great! Can I have her name?”

Caller: “Sure. Her name is [name].”

(Many times, students are already in our system. We check the high school to make sure it’s the correct person.)

Me: “Does she go to [name] high school?”

Caller: “Oh my God! Yes! Are you psychic?”