Not Always Right on Facebook Not Always Right on Twitter Not Always Right Unfiltered on Tumblr
Featured Story:
  • The Offer Is Sub-Standard
    (1,751 thumbs up)
  • August Theme Of The Month: We Are Closed!
    Submit your story today!

    Has Too Much Four-sight

    | Location Undisclosed |

    Me: “Thank you for calling [pet microchip database company]. How can I help you?”

    Caller: “Yes, I already have a microchip registered with your company, but our dog received another chip. We were hoping we could link them so we can avoid additional charges.”

    Me: “I can fix that. What’s the old and new chip numbers?”

    (The customer reads off both numbers, but one doesn’t sound right.)

    Me: “Sir, what are you reading that number from?”

    Caller: “It’s on the dog tag they gave us today.”

    Me: “You see, that number doesn’t sound like one of our chips. Give me just a second.”

    (I talk to someone in another department, who thinks the number the customer gave starting with an F should instead start with a 4. I change the number, and the number clears as a new, non-registered chip.)

    Me: “Okay. We took another look at the number, and we think the tag has a misprint. If we’re not mistaken, that number should start with a 4, not an F.”

    Caller: “I totally read that 4 as an F.”

    Customer’s wife, faintly over the line: “That’s what I told you!”

    Me: “That’s alright. We’ve already taken care of linking the two chips. Either one will work to identify your dog. Is there anything else I can help you with today?”

    Caller: “Do you have a number for a speech therapist? Or a kindergarten teacher?”