Has No Problem Espresso-ing Herself

| Oslo, Norway | Top

(I am working as a barista in a small coffee shop in a mall, located right next to the escalators. There’s a large window between the shop and the escalators, so I can see people going up and down. I’m having a very good day and making espresso when all of the sudden the escalators stop. A very stressed woman comes running around the corner, looking very angry.)

Customer: *waving with both hands* “Will you stop that!”

Me: “Excuse me?”

Customer: “Oh my God! I have my shopping cart in the escalators and it’s my sons birthday! Turn it back on!”

Me: “I’m sorry, but I can’t fix the escalator. There will probably be a service man her any minute.”

Customer: “I saw you pressing the buttons on that machine!” *points to the espresso machine* “You were laughing and then the escalator stopped. And now my son is stuck. It’s his birthday!”

Me: “Ma’am, this is an espresso machine. It makes coffee. I laughed because I’m in a good mood. There will be someone her soon to–”

Customer: “Then make another coffee, and start it again! And wipe that smile off your face!”

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