Harry Potter And The Delusions Of Grandeur
(I am working at the information desk where I look up titles for customers that can’t find what they’re looking for. An older woman approaches me with a request.)
Me: “Can I help you?”
Customer: “Yes, my son likes these movies. Oh, I forget what they’re called. It has three series written by an English lady. The boy has a mental disorder and he’s acting out.”
(I start giving her options of BBC documentaries, shows, etc.)
Me: “Do you remember any of the actors? Anything about what they were wearing, what they looked like, etc.?”
Customer: “The main boy has round glasses.”
Me: “Do you mean Harry Potter?”
Customer: “Yes!”
Me: *laughing* “What made you think he had a mental disorder?”
Customer: “He was at a big state hospital!”
Question of the Week
Have you ever served a bad customer who got what they deserved?