(I am working at the information desk where I look up titles for customers that can’t find what they’re looking for. An older woman approaches me with a request.)

Me: “Can I help you?”

Customer: “Yes, my son likes these movies. Oh, I forget what they’re called. It has three series written by an English lady. The boy has a mental disorder and he’s acting out.”

(I start giving her options of BBC documentaries, shows, etc.)

Me: “Do you remember any of the actors? Anything about what they were wearing, what they looked like, etc.?”

Customer: “The main boy has round glasses.”

Me: “Do you mean Harry Potter?”

Customer: “Yes!”

Me: *laughing* “What made you think he had a mental disorder?”

Customer: “He was at a big state hospital!”