Hard On Yourself During Hard Times
Me: “Sir, is there a reason you write five checks to yourself every month?”
Customer: “It’s to make the five transactions each month so I avoid your maintenance fee. It’s a hassle.”
Me: “I see. Well, you could also just use your debit card at stores five times a month or make ATM withdrawals instead of writing the checks. Those all count as well.”
Customer: “I can’t do that.”
Me: “Why not?”
Customer: “My debit card doesn’t work.”
Me: “I can look at it for you.”
Customer: “No, it works. It just doesn’t work the way everyone else’s does.”
Me: “What do you mean?”
Customer: “My debit card only works at Gulf gas stations and nowhere else.”
Me: “Umm…”
Customer: “My card isn’t like anyone else’s. My card is different.”
Me: “Sir, your card should work anywhere you present it. Why do you think it’s not the same?”
Customer: “Because I’m a deadbeat loser on unemployment and can’t find a god-d*** job!”
Question of the Week
Have you ever served a bad customer who got what they deserved?