Customer: “I need to return this game. It’s too hard for my son.”

Employee: “Well, miss, according to your reciept, you bought this new. So, all you can do is get another copy of the same thing if it’s defective.”

Customer: “Who the h*** are you? I’ve never seen you before!”

Employee: “I’ve been here for close to a year…”

Customer: “I’ve been coming here for a long time, and I’ve never seen you!”

Employee: “Well, be that as it may, you cannot return the game. I’m sorry.”

Customer: “F*** you!”

Me: “Miss, I am the store manager here and what my associate is telling you is true; you cannot return the game and you need to leave. I will not tolerate you insulting my employees.”

Customer: “Make me leave, see what happens!”

Me: “Okay, I’ll just call security. Will that do it for you?”

Customer: “Call security, I’ll call the cops!”

Me: “Be my guest… that’d be awesome.”

Customer: “I’m the store manager of [store] across the street and I’d never treat a customer this way!”

Me: “Would you break return policy just because someone is yelling?”

Customer: *leaves in a huff*

Me, to employee: “What game was it, anyway?”

Employee: “… Nintendogs.”