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    Grow Up Or Melt Down

    | Colorado, USA | Food & Drink

    Me: “Hello, [bakery], [my name] speaking. How can I help you?”

    Customer: “I have a complaint about the cake you guys made for me.”

    Me: “I’m sorry about that, sir. What was the problem?”

    Customer: “It melted.”

    Me: “Sir, did you purchase an ice cream cake?”

    Customer: “Yes, and it melted when I left it on my counter last night.”

    Me: “Sir, ice cream cake is made out of ice cream and will melt if you don’t keep it in the freezer.”

    Customer: “This is not acceptable. I do not baby my cakes!”