Got An Urgin’ For Some Urchin
(At the aquarium where I volunteer, a guest sticks her whole hand in our touch tank, rips off a sea urchin, and proceeds to stuff it in her bag.)
Me: “Excuse me, ma’am, but you can’t do that.”
Guest: “What do you mean?”
Me: “You can’t rip the urchin off the tank’s wall. Could you please hand me it?”
Guest: “But I was going to take it home and eat it. Isn’t that okay?”
This story is included in our Aquarium roundup!
Question of the Week
Have you ever served a bad customer who got what they deserved?
