(Note: A sincerely nice gentleman in his Mid Sixties approaches the check in counter with a CRT monitor.)

Me: “Hello sir, what can i do for you?”

Old man: “I can’t check my email any more and I need you to help me.”

Me: “Okay, no problem! Did you want to bring your computer in here, too?”

Old man: “Here.”

(He sets his monitor on the counter.)

Me: “Um…”

Old man: “What’s wrong?”

Me: “Well sir, this is just your monitor. Imagine if you will that your DVD player…”

Old man: *looks confused*”

Me: “…or VCR…is broken and you want me to fix it, but you bring in your television.”

Old man: “Oh my goodness, I am so embarrassed.”

Me: “It’s completely understandable, technology can be a bit overwhelming.”

Old man: “I’ll go get my VCR!”