Go Truck Yourself
Vehicle Rental | Working
| March 24, 2013
Me: “Hello, I’d like to reserve a 10′ truck for Thursday.”
Employee: “Oh, you want to reserve a truck? On the phone?”
Me: “Yes, sir, that would be great. What information do you need from me?”
Employee: *annoyed* “You know, you can just reserve a truck online.”
Me: “Oh, okay. Since I have you on the phone, can we just take care of it right now?”
Employee: “Uh, well, then I’d have to take down ALL of your information. I’m kinda busy, so…”
Me: “…So?”
Employee: “So, please visit our website and reserve the truck there. I don’t have time to help you.” *hangs up*
Question of the Week
Have you ever served a bad customer who got what they deserved?