Go MacGuyver Go
(I work at a bulk food store, where prices are given on the bins for 100 grams, and 1 pound of the product.)
Customer: “Why isn’t this weighing in pounds? The sign had it in pounds!”
Me: “The signs have it in both pounds and grams, and since Canada uses the metric system, we weigh according to kilograms.”
Customer: “Kilograms are not grams!”
Me: “Grams go into kilograms, sir.”
Customer: “No, they don’t! I am the customer, and I want this scale to weigh in pounds!”
(Note that this is a scale only weighs in kilograms, with ‘kg’ painted on permanently next to the display.)
Me: “That’s impossible, sir.”
Customer: “No, it’s not; it’s what I want. I work with computers. I can change this.”
Me: “You do that…”
This story is part of our Metric System roundup!
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
