Giving You An Earful Over The Ears
(For those that don’t know, LARP is Live Action Roleplay. We sell a lot of realistic looking weapons that are safe to hit people with, but are actually foam. Some are historically based, others are pure fantasy. We are at a convention. I’m helping another customer when a guy on the other end of the table starts getting agitated by something.)
Customer: “No, these aren’t right at all.”
Me: “Sorry, I’ll be with you in a minute.”
Customer: “They’re just not accurate.”
(Finishing with the other customer, I move over.)
Me: “Well, it’s LARP, not re-enactment, so some of our weapons won’t be historically accurate. In fact, many are outright fantasy weapons that would have been amazingly impractical for real use.”
Customer: “Not the weapons, idiot! These!”
(The customer holds up a pair of prosthetic elf ears.)
Customer: “Moon Elves’ ears DON’T look like THIS.”
Me: “Uh… I’m pretty sure with elves being fantasy they can look like whatever the designer wanted them to, so long as they’re kinda pointy at the end.”
Customer: “BUT THEY’RE NOT ACCURATE!”
Question of the Week
Have you ever served a bad customer who got what they deserved?