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    Getting Into Double-Double Trouble

    | Brampton, ON, Canada | Bad Behavior, Canada, Food & Drink, Top

    (I witness a medium-sized customer, wearing a business suit, ordering coffee.)

    Customer: “I thought I told you to make a double-double with milk, not this swill with cream!”

    Cashier: “I’m sorry, sir. I’ll remake it for you.”

    Customer: “D*** f****** right you will. Morons like you shouldn’t even have a job.”

    Me: “Hey! The lady made a mistake and she’s remaking it for you. Calm the h*** down.”

    Customer: “Screw you buddy. She didn’t make it right—”

    Me: “That doesn’t give you the right to be a complete a**. Shut up and take your drink.”

    Customer: “And just what are you going to do about it?”

    (I fully stand up. I am a heavy-set, 6’2″ guy. I grab him by the tie and yank him to towards me. I speak very calmly.)

    Me: “I just lost my job. I’m in a bad mood. I want my tea so I can read in peace and try to cheer myself up. If you want to really know what I can do, keep talking. I’ll fold you into a pretzel.”

    (The customer turns deathly white. He reels around and runs out the door. I make my way up to the register.)

    Me: “Steeped tea. Double-double with milk. Double cupped please.”

    Cashier: “No problem.”

    (A customer in line behind me speaks up.)

    Customer #2: “I’ll have the same, and I’ll pay for both.”

    Me: “You don’t need to do that, sir.”

    Customer #2: “You defended that woman, even after dealing with some pretty horrible news. Don’t worry about it.”

    Me: “Well… if you insist.”

    (Customer #2 pays for my tea and sits down with me, asking about what I did for a living. Turns out, his store is looking for a new computer-tech, and he offers me the job right there. Lesson learned? Don’t underestimate the power of sticking up for people.)