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  • September Theme Of The Month: Overheard!

    Getting Burned Can Be A Pain In The Butt

    | Salt Lake City, UT, USA | Health & Body

    (It is a very windy day during summer, and a power line has blown over in the field behind our store.)

    Me: “Hello, [pharmacy] how may I help you?”

    Customer: “I need to see if you have [hemorrhoid cream] in stock.”

    Me: “Alright, let me check…”

    (At this point, I put him on hold to check our stock when a fireman walks in. He tells us they are evacuating all the buildings in the area, and that we have 5 minutes to get out. I go back to pick up the phone so the customer isn’t on hold forever.)

    Me: “Sir, we do have it in stock. However, I can’t help you right now. I’m being told to evacuate the building.”

    Customer: “Does it have aloe vera in it?”

    Me: “I don’t know. As I said, I need to hang up. Please call back tomorrow.”

    Customer: “Can you see if you can order it for me?”

    Me: “Sir, there is a field fire right behind the pharmacy and I really can’t answer your questions right now. I was told by the fire department to evacuate. Please, call back another time.”

    Customer: “Well, fine then. I’ll just get it somewhere else!” *hangs up*