Me: “Good afternoon. What can I get for you?”

Resident: “I will have a grilled cheese without the bread.”

Me: “I’m sorry. Our grilled cheese only comes on bread.”

Resident: “Well, I don’t like bread. Your menu says I can have a grilled cheese, and I want it without bread!”

Me: “Okay, I will be right back with that.”

(I walk into the kitchen, and tell the cook the request. She puts two slices of cheese on a plate, and microwaves it. I then take it out to the resident.)

Me: “Here you go.”

Resident: “What is this? This isn’t a grilled cheese. Where are the grill marks?”