George Foreman Would Not Be Happy
Me: “Good afternoon. What can I get for you?”
Resident: “I will have a grilled cheese without the bread.”
Me: “I’m sorry. Our grilled cheese only comes on bread.”
Resident: “Well, I don’t like bread. Your menu says I can have a grilled cheese, and I want it without bread!”
Me: “Okay, I will be right back with that.”
(I walk into the kitchen, and tell the cook the request. She puts two slices of cheese on a plate, and microwaves it. I then take it out to the resident.)
Me: “Here you go.”
Resident: “What is this? This isn’t a grilled cheese. Where are the grill marks?”
This story is part of our Nursing Home Worker roundup!
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
