The customer needed help adding his music into his iTunes library. I showed him how, and this is what happened:

Customer: “… Uggghhh!”

Me: “What happened?”

Customer: “Well, I’ll be honest. It’s adding my porn.”

Me: *silence* “Oh….”

Customer: “Please make it stop! I don’t want porn on my iPod!”

Me: “Click the little X near the top.”

Customer: “Okay, it stopped.”

Me: “Try adding the My Music folder again.”

Customer: “It’s doing it again! Oh God!”

Me: “Okay, uh… let’s just move it from your My Music folder to a new folder in My Documents.”

Customer: “Okay, I’ll do that.”

(few seconds of silence pass while he moves the files)

Customer: “Oh, man. It’s gonna take 24 minutes for all the files to move.”

Me: “Twenty-four minutes? Are you sure?!”

Customer: “Yes, I’m sure.”

(I show him how to do some other unrelated action while the porn is moved)

Customer: “Alright, great. Now that we’re done concealing my shame….”