Future Technology
Me: “Hi, my name is [name]; thank you for calling [company]. How can I help you?”
Customer: “Hi, I’m calling because my internet is, uh, working… again. Huh.”
Me: “Well, I am prescient. I do usually try fix the problems before people call, but I am running behind today.”
Customer: “Dude, that’s awesome. Keep it up.”
(Later, we get an email about how “the tech who can see the future” should get a raise.)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
